Building a quality improvement culture is very important within the just-in-time framework. The just-in-time framework is based on collaborative efforts from management and employees to continuously improve.
The leadership of the organization must be committed to the success of just-in-time implementation and the sustainability of a culture of quality.
The process side of quality improvement requires the right infrastructure, processes, and systems, for effective quality and the human side requires the development of a culture, proper training, employee support, and transparency.
In the just-in-time environment quality improvement infrastructure include quality improvement plans, performance management systems, and quality improvement committees. Collectively through the performance management council, quality improvement plan, and the performance management system, companies are able to focus on the customer, employee empowerment, teamwork, and culture of continuous process improvement.
Check out this structure for quality in just in time.