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Improvement Culture

2/5/2018

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Developing the culture necessitates establishing a team based environment that is rich in communication and where improvement is tied to strategic goals. As an organizational leader behavioral expectations are set for the organization which are guided by policies and standards. The culture is further developed when leadership models the behavior it wants to be seen as the culture of the organization. Some practical tips to improve this are:
1. Communicate openly about the transformation’s progress and success
2. Everyone should clearly see how her their work relates to the organization’s vision
3. Be the change you want to see. Leaders model the behavior changes they ask employees to make
4. All personnel adapt their day-to-day capacity to changes in customer demand
5. Everyone should be actively engaged in identifying errors before they reach customers
6. Best practices should be shared
7. Develop employees so they can exceed performance expectations
8. Be sure roles and responsibilities are clearly defined
9 Focus energy on the early adopters and assign projects to high-potential individuals to
10. Start each day with a huddle about the previous day’s results and current day’s work


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    Robert Kent Six Sigma Black Belt and improvement professional

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