The Institute for Strategic Improvement
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February 28th, 2018

2/28/2018

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Keep up your improvement momentum for the spring with a free quick reference sheet.  Pick  one of your choice at https://www.instituteforstrategicimprovement.com/store/c2/Quick_Reference_Sheets.html

Then email use here https://www.instituteforstrategicimprovement.com/contact-us.html and we will send it to you free . If you don't see one you like send us your idea we will develop one and send it to you.

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Trust tips

2/28/2018

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Trust
I was recently working with a group of managers discussing team growth. One of the topics we discussed was their dissatisfiers. They listed some to improve by multi-voting and scoring. The highest concern for them was Trust.

Trust is essential to boosting employee engagement, motivation, and open discussion. Trust within the organization is important at all levels and crucial for your employees to believe in each other. When they don’t, communication, teamwork and performance inevitably suffer. So it is critical for managers to constantly reinforce their trustworthiness.

Here are 10 ways that leaders at all levels can build trust by aligning actions with words:

1. Trust must be earned building trust takes hard work. 
2. Be honest and supportive.
3. Build in accountability.
4. Be consistent. 
5. Make a connection.
6. Commit to follow through.
7. Model the behavior you seek. 
8. Encourage rather than command.
9. Give credit and take blame.
10. Show competence.


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Welcome to the Institute for Strategic Improvement’s Improvement Portal

2/11/2018

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We wanted to introduce you to our latest product:
Welcome to the Institute for Strategic Improvement’s Improvement Portal. 

Have a problem? Need Advice? Not sure where to begin or run out of ideas?

We have two options :
Option 1 is $50. Upload your problem, process, picture, or issue details. One of our process Improvement Professionals (typically a Yellow, Green or Black Belt in Six Sigma) will review the problem and provide options or possible solutions in a 1 page pdf format within 24 to 48 hours.
Provide contact information, a summary of the problem, and any files or pictures at this link:
https://www.instituteforstrategicimprovement.com/contact-us.html

A member of our staff will contact you back to ensure understanding of your needs and if we are able to assist. Once agreed.

Order this product
https://www.instituteforstrategicimprovement.com/store/p62/Improvement_Portal_Option_1_-_%2450.html

Option 2 is $100 Upload your problem, process, picture, or issue details. One of our process Improvement Professionals (typically Green or Black Belt in Six Sigma will review the problem and provide options, possible solutions, or checklist items in a 3 page pdf format within 24 to 48 hours.
Provide contact information, a summary of the problem, and any files or pictures at this link:
https://www.instituteforstrategicimprovement.com/contact-us.html

A member of our staff will contact you back to ensure understanding of your needs and if we are able to assist. Once agreed.

Order this product
https://www.instituteforstrategicimprovement.com/store/p63/Improvement_Portal_Option_2_-_%24100.html
 


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So where does Innovation come from?

2/9/2018

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 So where does Innovation come from?
Some innovation is based within the industry, some are based in the external environment. There are a number of ways you can find innovation in your business.
  1. Unexpected events - There are a number of accidental innovations throughout history. We all know Reese’s peanut butter cups. Who would have thought accidentally dipping chocolate in peanut butter turns out being a great candy bar?  
  2. Meeting the lack of congruency -  Amazon is a company that would fit in this category, they have developed the innovation where customers expect fast delivery times. Have you ever ordered an item and had it on your porch by the time you got home? How many businesses can achieve this?
  3. Work improvement – many innovations are the result of thought towards a process to improve the workplace. Look through a simple search of workplace efficiency and you see hundreds of new apps or programs to automate, project manage, organize, or calendarize your work for better results.
  4. Problem resolution – these are innovations serve a missing need requiring focused direction on a single issue. Blue Ocean thinking can help you get there if you are inclined to develop a solution to a problem no one else has. Check out our Blue Ocean Canvas.
  5. Supporting items – this are the ideas that simply support an existing process but make the ease of a process revolutionary.
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Improvement Culture

2/5/2018

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Developing the culture necessitates establishing a team based environment that is rich in communication and where improvement is tied to strategic goals. As an organizational leader behavioral expectations are set for the organization which are guided by policies and standards. The culture is further developed when leadership models the behavior it wants to be seen as the culture of the organization. Some practical tips to improve this are:
1. Communicate openly about the transformation’s progress and success
2. Everyone should clearly see how her their work relates to the organization’s vision
3. Be the change you want to see. Leaders model the behavior changes they ask employees to make
4. All personnel adapt their day-to-day capacity to changes in customer demand
5. Everyone should be actively engaged in identifying errors before they reach customers
6. Best practices should be shared
7. Develop employees so they can exceed performance expectations
8. Be sure roles and responsibilities are clearly defined
9 Focus energy on the early adopters and assign projects to high-potential individuals to
10. Start each day with a huddle about the previous day’s results and current day’s work


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    Author

    Robert Kent Six Sigma Black Belt and improvement professional

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