Have You developed your strategic ventures for 2017. Don't wait until New Years Day start planning now through next week. You want to first evaluate your current performance levels by asking questions about the current state. Questions such as:
- Is your strategic course clear?
- Are you meeting your current financial and growth goals?
- Are you keeping pace with technology?
- Do you communicate effectively to customers and suppliers?
- Do you truly understand what your customers need?
- How efficiently only are you operating?
- Do your processes have significant variation?
- Do you have defective measurement systems?
Once you have evaluated the current state for your company. You want to evaluate your capacity for improvement.
Do you already have a quality management program?
Do you consistently have improved efforts?
Do you have the data you need to make improvements decisions?
Are you making flexible decisions?
Are you integrating improvement into your business culture?
You need to determine through initial discussions with leadership or your own thoughts, are critical changes needed now? Do you have the commitment of your leadership? Does your existing improvement system satisfy your needs to be competitive in your market?
Your culture may need a check as well to implement change management. Most businesses have a culture which dominates the way they do things. This reflects the personalities of the people who have developed the business or simply evolved over time. It is important to understand the culture’s tendencies and these are a sample of the typical questions that can be answered in gaining an understanding of a company’s culture.
- Do they know what QUality Improvement is?
- Do they like change?
- Do they strongly resist change?
- What is their perception of management?
- What is their perception of reward and recognition?
- How do they like to communicate?
- Do they question decisions or are they a company that accepts without challenge?
- Do they enjoy training?