Quality Management Systems
These are the keys standards under the ISO 9000 quality management standard series to provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.
- ISO 9001:2008 sets the requirements of a quality management system.
- ISO 9000:2005 covers the basic concepts and language used in quality management systems.
- ISO 9004:2009 shows how to make a quality management system more efficient and effective.
- ISO 19011:2011 sets guidance on internal and external audits of quality management systems.
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